This Privacy & Refund Policy explains how Prepply (“we”, “our”, “us”) collects, uses, and protects your personal data, and outlines the conditions under which refunds may be granted.
Information We Collect
We may collect the following data:
- Personal Information: your email address when you register or purchase a license.
- Usage Data: including your IP address, browser type, device information, and app interaction details to improve our Services.
How We Use Your Data
We use your data to:
- Provide and maintain our Services.
- Notify you about product updates and improvements.
- Offer customer support.
- Analyze app usage to improve performance and reliability.
We never sell or share your data with third parties except Paddle (acting as our Merchant of Record and data processor for payment handling).
Data Security
We use encryption and secure protocols to protect your personal information. However, please note that no method of data transmission over the Internet is 100% secure.
Refund Policy
Customers may request a refund within 14 days of the original purchase date, where applicable under local consumer protection laws.
Refunds are processed by Paddle, our authorized Merchant of Record, in accordance with Paddle’s refund policy and applicable consumer protection laws.
To request a refund, customers should use the link provided in their Paddle purchase receipt or contact Paddle support directly.
Contact
If you have any questions about this policy or your data, please contact us:
Eventum Didgital Agency (Prepply)
hello@eventumdigital.com
https://prepply.eventumdigital.com/